Privacy Policy – Imroder

At Imroder, accessible from https://www.imroder.be, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian privacy laws.

1. Who we are

Imroder BV

Website: https://www.imroder.be

Email: info@imroder.be

2. What personal data we collect

We may collect and process the following types of personal data:

Identification data: name, email address, phone number, postal address
Property-related data: preferences, location of interest, budget
Communication data: messages, emails, contact form content
Technical data: IP address, browser type, device information, cookies
Usage data: interactions with our website and services

3. How we collect your data

We collect personal data in the following ways:

When you fill out a contact form on our website
When you email or call us directly
When you register for property alerts or newsletters
Through cookies and analytics tools when you visit our website

4. Why we collect your data (legal basis)

We use your personal data only when legally permitted. The most common uses are:

To respond to your enquiries (consent)
To match you with properties (performance of a contract)
To send newsletters or updates (consent, which can be withdrawn at any time)
To improve our website and services (legitimate interest)
To comply with legal obligations (e.g. anti-money laundering requirements)

5. Who we share your data with

Your data may be shared with:

Internal team members responsible for handling your request
Trusted third-party service providers (e.g. hosting partners, CRM platforms)
Legal or public authorities if required by law

We never sell your data to third parties.

6. How long we keep your data

We retain your data only for as long as necessary:

Contact requests: 12 months
Customer and property transaction data: up to 10 years (for legal/accounting purposes)
Newsletter subscribers: until you unsubscribe

7. Your rights under GDPR

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain types of processing
Withdraw consent at any time
Lodge a complaint with the Data Protection Authority via https://www.gegevensbeschermingsautoriteit.be

To exercise these rights, contact us at info@imroder.be.

8. Cookies and tracking technologies

Our website uses cookies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings. For more information, see our [Cookie Policy].

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

10. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page and the “Effective Date” will be updated accordingly.

Contact us

For any privacy-related questions, please contact:

Imroder

Email: info@imroder.be

Website: https://www.imroder.be